F.A.Q.
How do we find the apartment?
ANSWER: The most right way is to book such service as meeting you at the point of arrival (airport or railway station or anywhere else).
We also have available directions and maps that you can print in preparation for your journey -
- Directions from airport.
- Directions from railway station.
- Directions from anywhere else, in case you are landing at different city, or in case you are driving.
Besides, you know the exact address of the apartment, so you can catch a taxi.
Suppose we didn't book your services for transfering from the arrival point to the apartment, how do we get from the airport?
ANSWER: There are taxis, buses.
Turn to our support team (telephones, emails, online messengers) for the full details.
Can we bring our dog?
ANSWER: Pets are permitted, but you are fully responsible for the cleanness of the apartment and the safety and undamaged state of all stuff in the apartment
Can we get an evening meal?
ANSWER: Restaurants close around 11:00pm normally and many stay open till the last client.
Speak to our support team (telephones, emails, online messengers) for the details about restaurants and bars near the apartment you have chosen.
What will be in the apartment?
ANSWER: We provide a small "welcome" food pack by request, containing coffee, milk, tea, sugar, orange juice, drinking water, crisps etc. We can also provide a "late arrivals" food-pack - ask our support team (telephones, emails, online messengers) for details.
What if we are disturbed by noise?
ANSWER: You should let us know, in the first instance, and we would try to resolve the problem. If this fails then we would help you make an official complaint.
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